Privacy Policy

Effective 8/17/2026

Lower Lackawanna Valley Citizens Alliance ("LLVCA," “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use our website and any related services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including but not limited to:

Name
Address
Email address
Telephone number
Information submitted through contact forms
Information provided when requesting information, services, or assistance
Any other information you choose to provide to us

We may also automatically collect certain information when you visit our website, such as:

IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of your visit
Referring website
General geographic information
Other website usage and analytics information

2. How We Use Your Information

We may use the information we collect to:

Respond to inquiries and requests
Provide and improve our products or services
Communicate with you about our services
Process requests or transactions
Maintain and improve our website
Understand how visitors use our website
Monitor website security and prevent fraudulent or unauthorized activity
Comply with legal and regulatory obligations
Carry out other purposes disclosed at the time information is collected

We do not sell your personal information for monetary consideration.

3. Cookies and Tracking Technologies

Our website may use cookies, web beacons, pixels, analytics tools, and similar technologies to improve website functionality and understand how visitors interact with our website.

Cookies may be used to remember preferences, analyze website traffic, improve performance, and support certain website features.

You may be able to adjust your browser settings to refuse or delete cookies. Disabling cookies may affect certain features or functionality of the website.

4. Third-Party Services

We may use third-party service providers to assist with website hosting, analytics, communications, advertising, payment processing, security, or other business functions.

These third parties may have access to information as necessary to perform services on our behalf. We require service providers to handle information appropriately and consistent with applicable laws.

Our website may also contain links to third-party websites. We are not responsible for the privacy practices, content, or security of websites operated by third parties. We encourage you to review the privacy policies of any third-party websites you visit.

5. Information Sharing and Disclosure

We may disclose personal information when reasonably necessary to:

Provide requested services
Work with our service providers and business partners
Comply with applicable laws, regulations, legal processes, or governmental requests
Protect our rights, property, or safety
Protect the rights, property, or safety of our users or others
Investigate suspected fraud, abuse, or security issues
Facilitate a merger, acquisition, sale, reorganization, or other business transaction

We do not otherwise disclose personal information except as described in this Privacy Policy or with your consent.

6. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing information electronically is completely secure. Therefore, we cannot guarantee the absolute security of your information.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain appropriate business records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

8. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete that information.

9. Marketing Communications

If you provide your contact information, we may occasionally send you communications regarding our services, news, updates, or other information that may be of interest to you.

You may unsubscribe from promotional emails at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

10. Do Not Track

Some web browsers offer a “Do Not Track” feature. Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or other circumstances.

When we make changes, we will update the “Effective Date” at the top of this Privacy Policy. We encourage you to periodically review this page for the most current information about our privacy practices.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us using the form on this website.